Sriracha, Chon Buri
0 comments
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Value for money

Back in early August of year 2016, I sent my car to Honda service center for airbag replacement (received a recall letter from Honda due to airbag failure reason). I was extremely angry when getting back my car as I saw a big piece of adornment was being pressed underneath the car console panel. Obviously the Honda technician did not focus during on duty when they were installing back the console panel. It is not a small little adornment. How can they not aware of the existence of this adornment ?? HOW CAN HONDA DID NOT HAVE QUALITY CONTROL AND FINAL CHECK BEFORE HANDLING OVER THE CAR BACK TO CUSTOMER ??????????

I just sent my car to this service center for maintenance service. I questioned HONDA how can I be confident with their work since they are not able to detect this big piece of thing. The customer care manager just said HONDA will pay for my next maintenance fee. This response is totally not acceptable to me. How am i going to trust them if they have not completely installed back every piece of mechanical part during the maintenance ? I told them to contact me later and drop me email as an evidence of the corrective action that they should provide customer. The manager promised to follow up and send me email afterwards but I received nothing from HONDA since then.

This working attitude and discipline sucks and is unacceptable !!!!!!!!!!!!!!!!!!!!

I WOULD SUGGEST NOT TO BUY HONDA CAR AS THEY DO NOT CARE ABOUT SATISFACTORY OF CUSTOMER !!!

Honda Service Center Address: 888 ถนน สุขุมวิท สุรศักดิ์ Si Racha District, ชลบุรี 20110. Thailand.

Address: 888 ถนน สุขุมวิท สุรศักดิ์ Si Racha District, ชลบุรี 20110

Review about: 2006 Honda Civic Car.

Reason of review: Poor customer service.

I didn't like: Very poor maintenance service quality.

Had an Experience with Sriracha Honda Automobile?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Brakes For Less - Brake Job gone wrong Brakes For Less "This is single handedly the most incompetent group of people working on cars!!! The only thing they do day in and day out are brakes, so you would think that..." Read more Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Ripoff Killeen Maaco- Don't go there! Maaco "Killeen Maaco had my brand new car for 5 days to do a stripe paint job for $750. They returned car on Friday afternoon around 5pm, and upon entry to..." Read more Blue Beacon - Not happy at all Blue Beacon "Stopped at the beacon at effingham il tonight.l literally got out before pulling in and asked them not to use acid on my truck or trailer.which had just been polished..." Read more Camping World - STAY AWAY...... Camping World "On 2/15/2017 the transfer switch on my Diesel Pusher RV went out. I brought my RV to Camping World-Woodstock Georgia for repair/replacement. The total charge for replacement of the transfer..." Read more Metropcs - Worst Company Ever!!! Metropcs "Lies, lies and more lies! Metro PCS, or Metro POS as my family refers to the company, is a terrible excuse of a business! On June 3, 2017 I bought..." Read more Jillybugs - They are truly the best with the very BEST products.  Jillybugs "They have worked with the same factories for over 10 years and have amazing quality at prices your just not going to get ANYWHERE ELSE. With that will come wait..." Read more Kate Somerville - Broken cap on new tube of product Kate Somerville "bought it Sat out of state. Got home Sun. Opened it Mon. The nipple on the flip cap that would close into the dispenser opening isn't there meaning (a) the..." Read more